Frequently Asked Questions
Everything you need to know about our portable appliance testing equipment.
What is included in a standard PAT Test Kit?
Our kits typically include a calibrated PAT tester, pass/fail labels, a logbook, test lead adapters, and a quick-start guide to ensure you have everything needed for immediate compliance testing.
Do your testers come with a calibration certificate?
Yes, all our PAT testing units are supplied with a manufacturer's certificate of calibration, ensuring your equipment is accurate and ready for professional use from day one.
How long does shipping take within the UK?
We offer standard delivery within 3-5 business days. Express next-day delivery options are also available at checkout for orders placed before 2:00 PM GMT.
What is your return policy for faulty equipment?
We offer a 30-day money-back guarantee. If your kit arrives damaged or develops a fault within the first month, we will provide a full refund or a free replacement.
Are these kits suitable for beginners?
Absolutely. We stock a range of 'Pass/Fail' testers specifically designed for individuals without an electrical background, featuring simple one-button operation and clear visual indicators.
Which payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as secure payments via PayPal and Apple Pay.